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Latest Jobs

99 listing(s) available.

  • 07 Feb 2020

    【外商/固定薪資14.5個月/桃園】Customer Service Coordinator 顧客服務專員/ Aftersales Technical Support Coordinator售後服務技術支持專員

    Taiwan

    Permanent Position
    FMCG產業,其銷售種類豐富約莫300餘種,像是包括:保健食品、美妝、家用品...。 業界第一家以零缺失的優異表現,取得國際BS10012「個人資料管理系統」(PIMS) 認證; 客服中心也通過國際服務認證並連續榮獲遠見雜誌「傑出服務獎」。

    Job Description

    Aftersales Technical Support Coordinator_售後服務技術支持專員 *1 

    受理/分析客訴並依據流程迅速處理、即時回覆並適時尋求必要支援以提升顧客體驗滿意度

    • 行接聽技術專線及迅速的線上專業諮詢服務,以達組內預定之目標與成效。
    • 收集直銷商/顧客意見反應提供相關單位做為未來改善與規劃參考。
    • 受理客訴依據流程迅速處理、即時回覆並適時尋求必要支援以挽回顧客滿意度。
    • 提出客服知識庫所需建立之常見問題,以提高知識庫內容之完整性。
    • 針對委外廠商特別案件判定處理及授權專線接聽,以快速處理案件及協助技師解決現場問題。

    Customer Service Coordinator _顧客服務專員*1

    管理組內員工執行電話諮詢/客訴處理及專線服務,並推動各項專案任務以確保達成各項服務績效指標

    • 督導約聘/客服人員線上服務工作以落實各項服務要求確保達成服務績效指標。
    • 擔任二線人員協助線上客訴與特殊案件後送溝通協調並通報客服主任確保案件被妥善處理達成客訴KPI指標。
    • 協助客服組各項專案執行工作彙整以達成專案預定目標及成效。
    • 訓練新進約聘人員專業工作技能確保訊息正確與服務品質提升。
    • 維護知識庫內容以確保組員以專業知識處理線上服務工作。
    Expires on 28 Feb 2020

    Posted By

    Celine Cheng

    Tel: LINE ID: celine0961

    celinecheng@pplesearch.com

    Requirements

    • Education background: 大學以上畢
    • 可配合輪班(早班/假日班)
    • 具電話客服或其他服務工作經驗三年以上
    • 國台語流利,英語能力佳
    • 具客訴處理技巧、跨部門溝通協調
    • 工作地點: 桃園 
  • 07 Feb 2020

    Buyer

    Hong Kong

    Permanent Position
    Our client, an international luxury fashion company, is currently looking for Buyer

    Job Description

    Manage the OTB and merchandise plans in line with the sales targets and brand direction

    Attend buying trip and take charge of product assortment for all categories under men’s department

    Monitor the inventory level, and the shipment status to ensure the stock is maintained at a healthy level

    Prepare sales and inventory report regularly to the team

    Provide product training to frontline staff

    Regional role covering Apac  

    Expires on 07 Mar 2020

    Posted By

    Lydia Dai

    Tel: (852) 2521-5118 ext. 803

    lydiadai@peoplesearch.jobs

    Requirements

    Excellent communication and interpersonal skills

    Experience in luxury menswear

    Fluent in English

    Overseas travel is required

     

    Interested Applicants please send your resume (in Word format) together with present and expected salary to Lydia Dai:

     

    Tel: (852) 2521-5118 ext. 803

    Email: lydiadai@peoplesearch.jobs

     

    • ** For more job opportunities, please visit our website: www.pplesearch.com**
  • 06 Feb 2020

    Senior Project Manager, IT Applications

    Singapore

    Permanent Position
    As part of the digital initiative to transform the organization, we are looking for Senior Project Managers to lead complex and large scale application projects.

    Job Description

    • The Project Manager is accountable to plan, manage, execute and track the progress of concurrent projects, to bring the projects to successful completion within budget and timeline.
    • Be the overall driver for the development, planning, managing and tracking of IT program/projects’ activities.
    • Handle project related matters and ensure it complies with the company’s internal policies and guidelines.
    • Manage concurrent project, build collaboration and influence strategic direction by balance project delivery and product roadmap
    • To ensure timely and cost effective IT solution development and delivery through prudent project and technical management in software development life cycle (SDLC / Agile).
    • Responsible for ensuring plans prepared by each of the teams are accurate and that the dependencies between all the related teams are thought.
    • Provide leadership in vendor management, including contract negotiation, service improvement, consultation and effective solutions.
    • To review contracts, project procurement request, contractual invoices and make recommendation.
    • Provide effective communication, and lead collaboration across internal and external teams and build strong relationships to deliver the project together.
    Expires on 07 Mar 2020

    Posted By

    Margaret Lee Hsin-Hua (Reg No: R1547495)

    Tel: +65 6738 6228

    margaretlee@peoplesearch.jobs

    Requirements

    • Bachelor’s Degree in IT or equivalent
    • Minimal 10 years of project management experience
    • Professional certifications such as PMP, Scrum Master or equivalent is highly desired.
    • Prior and proven track record in successful delivery relevant transformational (applications) projects.
    • Experience in leading agile project.
    • Understanding of latest technology such as e-commerce, cloud, DevOps, Automation, Machine Learning, Business Intelligence or mobility will be a plus.
    • Possesses good interpersonal and communication skills to work with various internal and external stakeholders in an international environment.
    • 2 Positions Available

    If you are interested, apply today.

    Office Location: Central
    Kindly indicate your current/last salary details and your notice period

    Interested candidates kindly forward your CV to margaretlee@peoplesearch.jobs (Margaret Lee Hsin-Hua, Reg No: R1547495)
    Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 06 Feb 2020

    Senior Software Engineer (Digital Platform)

    Singapore

    Permanent Position
    Looking forward to be part of an innovative digital company backed by a leading fortune 500 MNC? We are currently looking for passionate and driven Software Engineers to join the team.

    Job Description

    • Analyse, solution design and develop user-friendly interactive products to align with business requirements that aligns with the business digital initiatives and consumer needs.
    • Proactive to identify and recommend technology improvements/innovations.
    • Staying abreast of the latest trends and techniques to suggest new technologies to enhance the Product.
    • Identify, analyse performance of applications and scalable.
    • Provide advice and direction to management on mobile development issues.
    Expires on 07 Mar 2020

    Posted By

    Margaret Lee Hsin-Hua (Reg No: R1547495)

    Tel: +65 6738 6228

    margaretlee@peoplesearch.jobs

    Requirements

    • Years of experience in hands-on software/product development.
    • Technologies include C#, .Net Core, JavaScript, JQuery, WCF, REST Web Services, Microsoft SQL Server, Docker, Kubernetes, Entity Framework, Resharper and Linux OS.
    • Experience in Agile/Scrum practices.
    • Exposure in digital marketing, e-commerce, DevOps, Cloud and Performance Engineering will be a bonus point.
    • Good communication and interpersonal skills, able to articulate complex technical issues using simple and clear language.
    • Team player; ability to work well with changing priorities; flexible to work in a multicultural environment.
    • Eager to learn about the latest products/technologies to create the best user experience
    • 3 Positions Available

    If you are interested, apply today.

    Office Location: Central
    Kindly indicate your current/last salary details and your notice period

    Interested candidates kindly forward your CV to margaretlee@peoplesearch.jobs (Margaret Lee Hsin-Hua, Reg No: R1547495)
    Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 06 Feb 2020

    Priority Relationship Manager / Senior Priority Relationship Manager (Onshore)

    Singapore

    Permanent Position
    A well-established bank seeks to expand its team of Relationship Managers on the Priority Banking platform.

    Job Description

    • Acquire and on board High Net Worth clients
    • Provide excellent client service and timely follow ups
    • Excellent knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products
    • Work together closely with Insurance and Treasury Specialist to tailor make wealth products suitable for clients
    Expires on 07 Mar 2020

    Posted By

    Allen Loon Wei Chong (Reg No: R1987694)

    Tel: +65 6738 6228

    allenloon@peoplesearch.jobs

    Requirements

    • Recognised university degree and possess CMFAS certification (M1, M5, M6, M6A, M8, M8A, M9, M9A & HI).
    • Minimum 3 years with proven track record in Banking and Wealth Advisory
    • Experience with managing High Net Worth Individuals
    • Ability to work independently, self-motivated with an outgoing personality and a great team player
    • Exhibit strong interpersonal, communication skills and good at tele-consulting

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV if you feel there is a strict fit with your experience and interest.

    Location : Central

    Interested candidates kindly forward your CV to allenloon@peoplesearch.jobs or glennwong@peoplesearch.jobs (Allen Loon Wei Chong, Reg No: R1987694 / Glenn Wong Sai How  R1106685). You may email this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 06 Feb 2020

    Brand Manager

    Taiwan

    Permanent Position
    MNC FMCG industry - Home product

    Job Description

    • Deep dive consumers insight and product performance to plan annual calendar with strategic thinking and supporting data behind.
    • Propose and align campaigns proposal with related functions via cross-function meetings, closely monitor actual sales performance, quickly find out root cause and conduct action plan.
    • Work with sales team and supply chain of demand forecast and check inventory status in a timely manner.
    • Manage and well communicate with design house, printer, Ads agencies in development of these campaign and materials.
    • Manage the advertising and promotion budget for proper resource allocation and ROI analysis.
    Expires on 28 Feb 2020

    Posted By

    Yao

    Tel: 0909810023

    yaoyao@pplesearch.com

    Requirements

    • 5-7 years’ experience in consumer product management with proven record.
    • Good written and spoken both Mandarin and English.
    • Strong skills in Presentation.
    • Result Oriented: Work closely with internal and external team to drive the sales achievement.
    • Team player.

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