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Latest Jobs
3 listing(s) available.
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08 Aug 2022
【Forwarding】OP Assitant Manager
Taiwan Region
Permanent PositionForwarding companyJob Description
- Handle government regulation and import/export associated inquiry consultations.
- Provide necessary documentation to Taiwan Fair Trade Commission and Health Bureau for product license registrations.
- Monitoring and ensuring the process of a customer order(s) into SAP accurately.
- Follow up and follow through with internal departments to ensure solutions are achieved to address the complaint in a timely manner.
- Support special tasks and new project(s) requirements assigned by immediate supervisor.
- Ensure periodic reporting on Sales and invoiced values, order status, and other requested KPI’s.
- People management: 4
Expires on 31 Aug 2022Requirements
- Have people management experiences
- Good at English
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03 Aug 2022
Customer Service Manager - AC
Singapore
Permanent PositionAn established multinational company is looking for a Customer Service Manager in healthcare industry.Job Description
- Manage the Customer Service Department on the order fulfilment for regional area, responsible for the overall order to cash process.
- Hiring and provide training for the staffs, ensure the productivity of the team.
- Ensure order entry accuracy in SAP
- Respond to customer inquiries and escalation, complaints in a timely professional manner
Expires on 02 Sep 2022Requirements
- Minimum of a Bachelor’s Degree in Supply Chain or related field is required.
- Minimum 7 years of Customer Service experience in regional scope. Minimum 4 years of people management, managing a team of at least 3 and above.
- Able to work in a fast-paced environment.
- Goal-driven and solution-oriented.
Location : Central
Kindly indicate your current/last salary details and your notice periodIf the above speaks to you, we’d love to hear from you. Please send in your updated CV to amandayy.chng@peoplesearch.jobs (Amanda Chng Yu Ying, Reg No: R2092798) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057 -
03 Aug 2022
Order Processing Team Lead
Malaysia
Permanent PositionMultinational manufacturer of scales and analytical instruments.Job Description
- Deliver operation efficiency in Service Operation back-office to provide value to customer
- Accountable to meet Service Level (eg; SLA) and Customer Satisfaction (eg; CS index)
- Monitoring daily performance
- Problem solving to minimize aging transaction and customer dispute
- Proactively interface with unit key users to facilitate transaction processing
- Develop initiative aligned with company direction and lead change management of team
- Execute daily transaction and resolve trouble under proven authority
- Participate in initiatives to improve operation efficiency
- Escalate cases which can incur business impact
- Receive the customer PO and create the service order
- Processing the part order
- Create and maintain Customer & Equipment database
- Generate the service confirmation
- Run the daily report to reduce the back-log
Expires on 17 Aug 2022Requirements
- Bachelor degree
- Fluent level of English
- People/Project management experience
- 2-3 years SAP order processing experience