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  • 26 May 2025

    Head of Global Operations – Cloud & Device Systems

    Singapore

    Permanent Position
    A rapidly scaling MedTech company is hiring a Head of Global Operations to lead its integrated operations across hardware, software, supply-chain, and clinical support functions. This is a mission-critical leadership role driving operational excellence across global deployments. You will own end-to-end delivery — spanning cloud infrastructure, medical device logistics, customer service systems, and regulatory testing. Ideal for seasoned operators who thrive in fast-paced, regulated environments.

    Job Description

    Why Join Us?

    • Join an ambitious MedTech innovator solving real-world clinical challenges.
    • Lead a global operations team and shape strategy across multiple geographies.
    • Work in a culture that values action, compliance, and cross-functional leadership.

    What You’ll Lead

    • Global Ops Oversight: Manage cross-border operations across APAC and the US, ensuring quality, uptime, and compliance.
    • Hardware & Logistics: Lead supply-chain planning, inventory control, EOL tracking, tooling maintenance, and customer repair cycles.
    • Software & Infrastructure: Oversee cloud services, SLA monitoring, cybersecurity scanning, and production deployments.
    • Customer Support Systems: Own the 1st and 2nd line help-desk structure — ticketing, troubleshooting, and handoffs to technical/product teams.
    • Team Leadership: Direct multi-disciplinary ops team and drive execution in tandem with QA/RA and Product.
    • Field Execution: Oversee clinical trials support, product demonstrations, UAT validation, and regulatory documentation upkeep.
    • Internal Systems: Spearhead development of in-house tools to optimize logistics, field data, and operational flows.
    Expires on 26 Jul 2025

    Posted By

    Yamamoto Junior Lim (R22110232)

    Tel: +65 6738 6228

    yamamotoj.lim@peoplesearch.jobs

    Requirements

    • Degree in Engineering or Life Sciences
    • Minimum 8 years in healthcare operations with proven exposure to medical device manufacturing and regulatory workflows.
    • Deep experience running cloud-based infrastructure operations (DevOps, cloud reliability, vulnerability scanning, SLA reporting).
    • Demonstrated success managing distributed teams across hardware/software domains.
    • Strong knowledge of APAC markets and willingness to interface with teams across time zones (US/APAC/ANZ).
    • Open to occasional regional travel or short overseas stints as needed.

    Office Location: Central 

    Interested candidates kindly forward your CV to yamamotoj.lim@peoplesearch.jobs (Yamamoto Junior Lim, Reg No:R22110232). Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

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