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1 listing(s) available.

  • 22 Nov 2019

    Customers Services Manager

    Taiwan

    Permanent Position
    新創產業 需要熟悉快銷品、電銷平台產業的人選一起加入,帶領團隊持續發展~

    Job Description

     Supervise call center functions to maintain prompt, accurate and quality service and achieve higher customer satisfaction. 

    • Coordinate cross-departmental complaint handling in a timely manner to prevent from risk exposure and recover customer satisfaction
    • Plan and deliver training needed for staffs to continuously improve their service quality and efficiency.
    Expires on 22 Dec 2019

    Posted By

    Celine Cheng (Job number: 6167)

    Tel: 02-6631-3869

    celinecheng@pplesearch.com

    Requirements

    • University graduate or above
    • Fluent in Mandarin and Taiwanese, Good commend of English.
    • Good Interpersonal and problem solving skills, strong analytical and project management skills, ability to identify and implement process improvement
    • Minimum 3-year working experience in customer service field, including 1-year people management experience

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