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  • 26 Jun 2020

    Technical Support Manager

    Hong Kong

    Permanent Position
    Our client is a leading full licensed bank and they are currently expanding their team to cope with business needs. This is a newly created role and incumbent can look forward to enhancing their experience by having overseas exposure in this role. Job Highlights • Please email cayli@peoplesearch.jobs • Stable work platform • Technical skills and experience using the operation system of Linux, Windows and UNIX and the database of DB2, Oracle and SQL and supporting of SAN storage and VMware environment

    Job Description

    • Assists Department Head to define a medium to long term network and infrastructure strategy and roadmap and keep on fine-tuning and maintaining a secured, high performance and availability IT infrastructure
    • Guides the Technical Support Managers to ensure the projects and tasks are align to the corporate infrastructure and network strategy
    • Perform inter-network performance management, capacity planning, including managing throughput and traffic flow
    • Recommend alternative technologies and improvements to increase operations efficiency or cost reduction
    • Evaluate IT technologies, market trends and industry plus identify prospective impact on business and operations
    • Acts as Project Manager on critical infrastructure projects
    • Ensure all the problem and change requests are compliant to the group policy 
    Expires on 26 Jul 2020

    Posted By

    Cay Li

    Tel: 6377 1286

    cayli@peoplesearch.jobs

    Requirements

    • Bachelor Degree in Computer Science, Information Systems or related disciplines
    • Minimum 8 years of experience in technical support area in financial services industry
    • Excellent client management skill and able to prioritize, multi-tasks and follow established procedures to attain positive results when resolving customer issues
    • Technical skills and experience using the operation system of Linux, Windows and UNIX and the database of DB2, Oracle and SQL and supporting of SAN storage and VMware environment
    • Good team management and organizational skill and able to work independently and communicate well with stakeholders at all levels, including senior management
    • Certification in project management and/ or technical support management is preferred
    • Excellent command in English, Cantonese and Mandarin
    • Immediate available preferred

     

     

    Interested applicants please contact me at 6377 1286 or send your resume to Cay Li:

     

    ** For more job opportunities, please visit our website: www.pplesearch.com**

     

     

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